Customer Care
We value your feedback
We’re committed to ensuring our services meet your expectations.
If you would like to compliment members of our team, or you have a suggestion on how we can improve, please tell us. Perhaps we’ve made a mistake, or our service hasn’t met your expectations.
Whatever the reason, we want you to let us know.
How to contact us
Further help
If you’re not satisfied with the resolution offered by our Complaint Resolution Centre, you can have your complaint reviewed by:
Estate Agents Resolution Service (“EARS”) at Consumer Affairs Victoria.
EARS can be reached by calling them on 1300 737 030, 9:00 am to 5:00 pm Monday to Friday (except public holidays) or alternatively for further reading, provided is direct link to EARS
Contact Info
Goldfields House
Level 2/627 Chapel Street,
South Yarra VIC 3141
Gabby Mercuri:
Mobile: 0411 515 213
Email: gabby@mercuricutrona.com.au
